Every request in one place
Company mailboxes are read into the system: customer requests become inquiries, vendor replies join their requests for quotes, and carrier notices update shipments. WhatsApp Business chats are filed on the same customers and inquiries.
From quote to invoice
Quotes, sales orders with order confirmations, and invoices kept in step with Wave accounting, with the margin of each sale from the purchases behind it.
Purchasing
Requests for quotes to vendors, purchase orders, eBay purchases and bills, each linked to the sales it supplies.
Shipping
Packing lists, FedEx, UPS and DHL labels, and tracking that updates the order.
eBay
eBay sales with their buyers and margins, and products listed on eBay from the catalog.
The company website
The website, its online catalog and its quote form, published from the same product records the team quotes from.
AI where it saves time
AI reads purchase orders, vendor quotes and shipping labels into records for the team to review, and answers questions about the company’s own records.
How it runsHosted by GeG Tech on Google Cloud in Medray’s own billing account, with two-step sign-in by authenticator app and point-in-time recovery for its data.
Talk about a similar system